Terms of Service

Effective Date: May 8, 2026  |  Last Updated: May 8, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and the operator of pizzajets-meal.click ("Company," "we," "us," or "our"), governing your access to and use of the Website and all associated food ordering services, features, content, and functionality offered through this platform.

By accessing the Website, creating an account, placing an order, or otherwise using any portion of our services, you expressly agree to be bound by these Terms, our Privacy Policy (incorporated herein by reference), and any additional guidelines or policies posted on the Website. These Terms apply to all visitors, registered users, and anyone who accesses or uses our services.

If you are using our Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have full authority to bind that entity to these Terms, and references to "you" in these Terms shall include both you personally and that entity.

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use our Website and place orders. By using our services, you represent and warrant that you meet this age requirement. We do not knowingly collect information from or direct services to minors under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA).

2. Description of Services

Jet's Pizza operates through the Website pizzajets-meal.click to provide customers in the United States with the following food-related services:

• Online Food Ordering: Customers may browse our menu, select food and beverage items, customize their orders, and submit orders for delivery or pickup through the Website.
• Menu Information: The Website provides descriptions, pricing, and nutritional or allergen information regarding the food and beverage items we offer.
• Account Management: Registered users may create and manage personal accounts to track order history, save preferences, and streamline future purchases.
• Promotions and Offers: We may from time to time offer promotional discounts, coupons, loyalty programs, and special deals through the Website.
• Customer Support: Users may contact our team for assistance with orders, complaints, refunds, or general inquiries.

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Our services are intended solely for personal, non-commercial use. Commercial resale, redistribution, or unauthorized use of any content or functionality on the Website is strictly prohibited.

Menu availability may vary by location and is subject to change without prior notice. All orders are subject to availability at the time of placement.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of using our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized access or security breach.
• Use the Website only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
• Comply with all applicable food safety laws and regulations when receiving delivered food items.
• Promptly pay all charges associated with your orders, including applicable taxes and delivery fees.
• Ensure that any delivery address you provide is accurate and accessible during the expected delivery window.

3.2 Prohibited Activities

You expressly agree that you will NOT engage in any of the following activities:

• Using the Website for any fraudulent, deceptive, or illegal purpose, including but not limited to submitting false orders or using stolen payment credentials.
• Attempting to gain unauthorized access to any portion of the Website, our servers, databases, or related systems.
• Transmitting any viruses, malware, spyware, or other harmful code through the Website.
• Scraping, crawling, or data-mining any content from the Website without our express written permission.
• Reproducing, distributing, modifying, or creating derivative works of any Website content without authorization.
• Impersonating any person, business, or entity, or falsely representing your affiliation with any person or organization.
• Engaging in any conduct that could damage, disable, overburden, or impair the Website or interfere with any other party's use of it.
• Submitting spam, unsolicited communications, or harassing messages through any contact forms or communication channels on the Website.
• Attempting to reverse engineer, decompile, or disassemble any software underlying the Website.
• Using automated tools, bots, or scripts to place orders, create accounts, or interact with the Website in any non-human manner.
• Reselling, transferring, or commercially exploiting any vouchers, promotions, or discounts obtained through the Website.
• Using the Website in any manner that violates applicable consumer protection laws, including the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these provisions, including reporting such conduct to law enforcement authorities and seeking civil remedies.

4. Account Registration and Security

To access certain features of our Website, including order history and saved preferences, you may be required to register for an account. When registering, you agree to provide truthful, accurate, and complete information as prompted.

You are solely responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach.

We will not be liable for any loss or damage arising from your failure to comply with these security obligations. You may be held liable for losses incurred by us or other users due to unauthorized access resulting from your failure to keep your account credentials secure.

We reserve the right to terminate or suspend accounts at our discretion, including accounts that contain inaccurate information, have been inactive for extended periods, or are associated with fraudulent or abusive activity.

5. Payment Terms

5.1 Pricing and Fees

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without prior notice. The price applicable to your order will be the price displayed at the time you submit your order. We reserve the right to correct any pricing errors at our discretion.

In addition to the listed menu prices, your total order amount may include applicable sales taxes, delivery fees, service charges, and any applicable gratuities. These additional charges will be clearly disclosed before you confirm your order.

5.2 Payment Methods

We accept payment through the methods displayed during checkout, which may include major credit cards, debit cards, and other electronic payment methods. By submitting your payment information, you authorize us to charge the applicable amount to your chosen payment method.

You represent and warrant that (i) the payment information you supply is accurate, complete, and current; (ii) you are duly authorized to use such payment method; and (iii) charges incurred by you will be honored by your financial institution.

5.3 Refunds and Cancellations

All sales are generally final once an order has been accepted and preparation has begun. However, if you experience a problem with your order — including receiving incorrect, missing, or unsatisfactory items — you must contact us within 24 hours of receiving your order at [email protected]. We will evaluate each refund or replacement request on a case-by-case basis in accordance with applicable consumer protection laws.

Order cancellations may only be accepted if the cancellation request is submitted before the order has entered preparation. Once food preparation has commenced, cancellations will not be accepted. We reserve the right to refuse refunds for orders cancelled after this point, except as required by law.

5.4 Promotions and Discounts

Promotional offers, discount codes, and coupons are subject to their specific terms and expiration dates. Only one promotional offer may be applied per order unless otherwise stated. We reserve the right to withdraw, modify, or cancel any promotional offer at any time without liability.

6. Intellectual Property Rights

The Website and all of its content, including but not limited to text, graphics, logos, images, photographs, menu descriptions, audio clips, digital downloads, data compilations, software, and the overall design and appearance of the Website (collectively, the "Content"), are the exclusive property of the Company or its licensors and are protected under United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.) and the Lanham Act (15 U.S.C. § 1051 et seq.).

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes in connection with placing food orders and using our services. This license does not include the right to:

• Modify or copy any materials on the Website;
• Use the materials for any commercial purpose or for any public display;
• Attempt to decompile or reverse engineer any software on the Website;
• Remove any copyright, trademark, or other proprietary notices from any materials;
• Transfer the materials to another person or entity.

All trademarks, service marks, trade names, and logos displayed on the Website are the registered or unregistered marks of the Company or their respective owners. Nothing in these Terms grants you any right or license to use any trademark without our prior written permission.

If you believe that any content on our Website infringes upon your copyright, please contact us with a notice pursuant to the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, at [email protected].

7. Disclaimers and "As-Is" Basis

We expressly disclaim all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Warranties regarding the accuracy or completeness of any information provided on the Website, including menu descriptions, pricing, allergen information, and nutritional content;
• Warranties that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components;
• Warranties regarding the timeliness of order fulfillment, delivery estimates, or customer service response times.

Allergen and nutritional information provided on our Website is intended as a general guide only and may not account for cross-contamination during preparation. If you have severe food allergies or dietary restrictions, please contact us directly before placing your order. We cannot guarantee that any of our food items are free from specific allergens.

Delivery time estimates are approximations only and are subject to change based on factors outside our control, including traffic conditions, weather, and order volume. We do not warrant that deliveries will be completed within any specific timeframe.

8. Limitation of Liability

Our total aggregate liability to you for any claim arising out of or relating to these Terms or the use of our Website or services, whether based in contract, tort, strict liability, or otherwise, shall not exceed the greater of: (i) the total amount you paid to us in the 30 days preceding the event giving rise to the claim, or (ii) One Hundred United States Dollars ($100.00).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you to the full extent. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

The limitations set forth in this section reflect a reasonable allocation of risk and form an essential basis of the bargain between you and the Company. The Company would not provide the Website and services absent these limitations.

9. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless the Company and its owners, officers, directors, employees, agents, contractors, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your access to or use of the Website or services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or proprietary rights;
• Any content you submit, post, or transmit through the Website;
• Any fraudulent, negligent, or willfully misconduct on your part;
• Any dispute between you and another user or third party.

We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate fully with our defense of such claims. You agree not to settle any claim without our prior written consent.

10. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and protect personal information you provide to us in connection with your use of our services.

To the extent we collect personal information from California residents, we comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), Cal. Civ. Code § 1798.100 et seq., which provides California consumers with specific rights regarding their personal information, including the right to know, the right to delete, and the right to opt-out of certain data sharing.

We are also committed to compliance with the FTC Act and applicable FTC regulations concerning unfair or deceptive practices in connection with data collection and consumer transactions.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by us. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, practices, or terms of any third-party sites or services.

We strongly advise you to review the terms and privacy policies of any third-party sites you visit. Your interactions with third-party services are solely between you and the third party, and we shall not be liable for any damages or losses arising from your use of any third-party services.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute arising out of or related to them or the use of our Website shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which the Company operates, without regard to its conflict of law principles.

Federal law, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), the Electronic Communications Privacy Act, the Computer Fraud and Abuse Act (18 U.S.C. § 1030), and applicable FTC regulations, shall govern matters of consumer protection, electronic commerce, and data privacy where applicable.

Subject to the dispute resolution provisions below, you consent to the exclusive jurisdiction and venue of the federal and state courts located in the United States for the resolution of any disputes arising out of or related to these Terms or your use of our Website.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms and is expressly excluded.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us informally to attempt to resolve the dispute. You may do so by sending a written description of your dispute to [email protected]. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice.

13.2 Binding Arbitration

If we are unable to resolve the dispute informally within thirty (30) days, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, including the validity, interpretation, performance, or breach thereof, shall be resolved exclusively through binding arbitration, rather than in court, except as specified in Section 13.3 below.

The arbitration shall be conducted under the rules of the American Arbitration Association (AAA) or JAMS, as mutually agreed, and shall take place in the United States. The arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

The Federal Arbitration Act (9 U.S.C. § 1 et seq.) shall govern the interpretation and enforcement of this arbitration provision.

13.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. If a court or arbitrator determines that this class action waiver is unenforceable for any reason, then the arbitration agreement shall not apply to that claim, and such claim shall proceed in court.

13.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual claim in small claims court in the United States, provided the claim qualifies under that court's jurisdictional limits and the relief sought is individual in nature.

14. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you access or use the Website or maintain an account with us.

We reserve the right, in our sole discretion, to suspend or terminate your access to the Website and services, with or without notice, for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Suspected fraudulent, abusive, or illegal activity;
• Failure to pay amounts owed to us;
• At the request of law enforcement or government authorities;
• Extended periods of inactivity;
• Discontinuation of the Website or services.

Upon termination, your right to access and use the Website shall immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to termination.

15. Changes to These Terms

We reserve the right to modify, update, or replace these Terms of Service at any time and at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In cases of material changes, we may also notify you by email, by posting a prominent notice on our Website, or through other means of communication.

Your continued use of the Website or services after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Website and services immediately.

We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to check this page for changes.

16. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect and shall not be affected by the invalidity or unenforceability of any single provision.

The invalidity of any one or more provisions of these Terms shall not render the entire agreement invalid. The parties agree that any unenforceable provision shall be replaced with a valid provision that most closely approximates the intent and economic effect of the original provision.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or guidelines posted on the Website, constitute the entire and exclusive agreement between you and the Company with respect to your use of the Website and services, and supersede all prior agreements, understandings, representations, and warranties, whether written or oral, relating to the subject matter hereof.

No failure or delay by the Company in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right. No waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of the Company.

18. Force Majeure

We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, labor disputes, power outages, internet service disruptions, cyberattacks, supply chain disruptions, or any other event beyond our reasonable control ("Force Majeure Event").

In the event of a Force Majeure Event, we will use commercially reasonable efforts to resume performance as soon as practicable. Nothing in this section shall affect your obligation to pay for orders already placed and fulfilled prior to the Force Majeure Event.

19. Electronic Communications

By using our Website, registering for an account, or placing an order, you consent to receive electronic communications from us, including order confirmations, receipts, promotional emails, and other transactional or service-related communications. These electronic communications satisfy any legal requirement that such communications be made in writing, to the extent permitted by applicable law.

You may opt out of receiving non-essential marketing communications at any time by following the unsubscribe instructions contained in such emails or by contacting us at [email protected]. Please note that you may still receive transactional communications relating to your orders even if you opt out of marketing communications.

20. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, your rights, or any matter related to our Website and services, please do not hesitate to contact us using the following information:

These Terms of Service were last reviewed and updated on May 8, 2026. By continuing to use the Website after this date, you confirm your acceptance of these Terms as currently stated.